We have directed our focus on developing the skills to work with small to medium businesses of around 5 to 100 staff. Our product and service range is optimised to suit SME clients, with attention on cost-effective and efficient small business IT solutions. Our managed IT department caters to fully outsourced IT and individual IT services depending on your requirements.
Delivering Cutting Edge IT Services for Over 20 Years
Our long-standing partner relationships with the world’s leading IT product suppliers means you get access to the best value and purpose fit IT solution for your business. From hardware to software, advise and answers, we have the reach to ensure your exact business solutions are met.
Servicing Macarthur, Illawarra, Southern Highlands & Greater Sydney
Our corporate office in Smeaton Grange is centrally located close to the regions of Macarthur, Illawarra, Southern Highlands and Greater Sydney. Which means we can respond quickly and efficiently to local businesses needing IT support; remotely or onsite. We also support businesses throughout NSW; so you will know your entire workforce will be taken care of by one team.
Our services are enhanced by a number of strategic partners whose cooperative, professional interactions with us, enable our company to bring an exceptional degree of expertise to any task.
Katana IT Service Level Guarantee
Upfront Consultation & Customised IT Solutions
There is no one size fits all IT solution to suit every business. By learning the nuances of your business Katana IT can customise an IT solution that creates convenience, reliability and value.
Fast, Effective IT Support
Katana IT has a streamlined IT support system, with professional helpdesk staff available for your call. For even faster IT support, ask about our VIP priority servicing.
Award Winning Customer Service
One of the main reasons people choose Katana IT is for the positive customer service experience. In 2020 Katana IT was a Finalist in the Macarthur Business Awards.
Katana IT offers a complete website service, specialising in WordPress design, development and hosting. WordPress is an open source, highly customisable solution suitable for small to enterprise level sites.
Additionally we do website repairs, updates and upgrades with a free upfront assessment and estimate.
What value can you place on the security of your IT systems and data? When the backbone of your business relies on the integrity of its IT systems, the Katana IT Total Network Security package is your defence against cyber-attack, hardware failure and natural disaster.
Our backup and security systems follow industry best practices to ensure your business continuity.
Here is one important item you should know about cyber security: Cyber-criminals are not specifically targeting your business. Cyber-criminals have most likely never heard of you. They are targeting all businesses, all of the time. They do this by using clever automated programmes and tools that attempt to sniff out weaknesses, and then infect your […]