Suite 1211 The Hub, 31 Lasso Rd, Gregory Hills NSW 2557

sales@katanait.com.au

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Managed IT Services

Every business is unique, so rather than taking a “one size fits all” approach, we offer a highly personalised and flexible approach. Our clients can select specific IT components to be managed, or alternatively, we can manage it all. “If your technology system is not making your job easier, the Katana IT touch will make it work for you!”

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SLA Contract

IT can be complex but with Katana IT’s business IT solutions, you get all the benefits of optimised IT infrastructure, without having to hire additional internal staff or stretch existing resources. Think of us as your own IT support department, tailored to your specific business needs. Our business focus is to work with our clients and to ensure the delivery of world-class solutions IT world brings along, which will improve business performance. We prefer the personal approach as it means you can stay focused on your business, while we are proactively focused on your IT.

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Block Hour IT (No Contract)

Not ready for fully managed services but want to know support is available when you need it? No problem with our pay-as-you-go services. You pay for only what you use – and if you want to ensure we can attend to your issue urgently, we have options for you to pre-pay hours so you can be assured of prompt end-user support.

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Backup & Security

Today’s online world opens the door for many visitors to your network but unfortunately, not all of them are welcome. Cyber-attack can wreak havoc throughout your network, impacting business and workforce productivity, damaging your infrastructure and creating security breaches that can harm your reputation.

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Total Network Security

The Katana IT Total Network Security package protects your business from attack. It is a suite of products designed and configured to complement each other, providing you with maximum network security. You don’t need to manage any aspect of the security solution as we take care of it all for you.

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Data Protection

Protecting your data also plays a key role in securing your business, whether it’s protecting your data from cyber-attacks, hardware failure or natural disasters – Katana IT will tailor a solution for you using the industry standard 3-2-1 philosophy.

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Cloud Backups

We leverage cloud services with data locations in Sydney & Melbourne for offsite file-level backups and redundant cloud servers. That way, we ensure you will have a plan for business continuity should the unfortunate occur.

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Cloud Services

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Transition to Cloud

Need a little help transitioning to the cloud? We’ve got you covered! We’ll set you up with optimal business IT solutions so you can access your data from anywhere with an internet connection – you’ll be able to take your office with you, to any place and at any time.

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Cloud-Based Solutions

The team at Katana IT have years of solid experience migrating and implementing cloud-based solutions in the real world. We’ve evaluated a wide range of products and services for small to medium businesses. That means you can trust we’ve already done the hard work and determined the right IT solutions for the right applications in your business. You will not go wrong if you choose Katana IT to manage your IT solutions in Sydney.

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Small & Medium Business IT Specialist

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Business Advantages of Cloud Services

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They’re Scalable

Your technology will easily grow with your business needs.

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They’re Customisable

We build your IT solutions around your specific business requirements.

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They’re Mobile

You can access your files and applications from anywhere, anytime.

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They’re Cost-effective

You only pay for what you need and you reduce the need for expensive capital purchases.

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Office 365

Forget about going through the disruptive process of upgrading to the latest version of Microsoft Office every few years – you can now get the Office products you know plus all the best products from Microsoft for collaboration, email, data sharing and video conferencing, straight from the cloud for a fixed per-user price.

All your email and important documents are available at the office, home or mobile. Any changes you make are automatically backed up to the cloud.

Internet, Data and Voice Services

With the increase in available data and voice services in the local area, it can be overwhelming and time consuming to find the right solution for your business. Katana IT can take this stress off you. We can audit your existing services, find out from you what your end goals are and put together a robust, cost-effective way to ensure your internet, data and voice services are up to the task.

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We’ll create, host and support your website:

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Domain Name Registration

Your digital presence starts with a strong domain name for your website and email addresses. Your domain name is very important because it’s your address on the Internet. It’s the address your email is sent to and the location of your website. We register and manage all your domains, ensuring they are current and point where they need to.

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DNS Management

Your DNS or domain name system is an essential component of Internet communication, this allows us to reference computers by names rather than IP addresses. It can be a little complex if you’re not an IT professional but we’ll take care of any DNS set-up and modification for you.

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Website Hosting

Finally, your website needs to be hosted somewhere and we’ll make sure it’s secure and protected on our dependable Australian servers where it’s safe from malicious attacks. We can help with a range of hosting solutions as a ‘managed for you’ service, or something that gives you more control, such as cPanel or Plesk.

Quality Hardware, Software & IT Equipment

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Compatible Solutions

We know which hardware and software best go together because our core business is creating purpose-fit IT solutions with efficiency and reliability in focus.

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Cost-Effective by Design

We’ll help you to cut through all the tricky technical decisions, to identify the most feasible infrastructure and software that will provide your users with all the features they need.

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Advice You Can Trust

You can put faces to names at Katana IT. We’re a locally Australian owned and operated IT company, with outreach services covering Camden NSW to the Greater Sydney, Illawarra, and Southern Highlands areas. When you choose Katana IT, you’re choosing a reliable partner which will help you with all your business IT solutions.

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Specialty Business Products

Choose the correct business or enterprise-level setup for your IT infrastructure. We offer highly competitive pricing in a package that makes IT affordable and easy to manage.

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5.0
Read our 9 Reviews
Solar Bright
Solar Bright
May 17, 2023

Highly recommend Katana for your IT needs.

These guys are brilliant at what they do. Wade, Luke, Mick and the team will do the impossible immediately.
However, small miracles might take a little longer. Can't fault them.
Highly recommend Katana for your IT needs.

Joe.

R W Palmer Electrical
R W Palmer Electrical
May 15, 2024

High level of Support allowing us to focus on our core business

Wade and the team at Katana IT have been managing our business IT services for many years and continue to provide high level of support and commitment to our requirements, whilst always ensuring our technology platform is up to date, maintaining improvement for system to run smoothly allowing us to focus on our core business service and delivery. Thank you team!

Shane M.
Director

Concept Care
Concept Care
May 30, 2024

Wade and his team have significantly exceeded our expectations

We've been partnering with Katana IT for our managed IT services over the past year, and I can confidently say that Wade and his team have significantly exceeded our expectations. From the outset, the level of communication has been outstanding. They are not just responsive; they are pre-emptively engaging, ensuring that potential IT issues are addressed before they become problems.

The team at Katana IT is genuinely committed to our success. Their availability and responsiveness whenever we've encountered IT challenges have been a game-changer for our operations. The speed at which they address and resolve issues is impressive, minimising any potential disruption to our business.

What really sets Katana IT apart is their proactive approach. They regularly provide us with updates and insights into our IT infrastructure, suggesting improvements and implementing strategies to enhance our systems' efficiency and security. This forward-thinking approach has given us peace of mind, knowing that our IT operations are in capable hands, and allows us to focus more on our core business activities.

Santana B.
Director

Corless Logistics
Corless Logistics
March 28, 2025

They are responsive, agile and capable

What has been your experience with Katana managing your IT?

Katana IT have been involved with managing the IT requirements for Corless Logistics for a number of years now and we have found them to be responsive and knowledgeable in their field. They have become part of our business through their open communication and friendliness with our staff. They are not a supplier that holds you at arms length. To us it is a personal connection they display that makes the difference.

What’s a project or area Katana has been able to improve your IT processes or infrastructure?

During the time that Katana IT have managed the IT requirements for Corless Logistics, we have had many project related activities that Katana IT have guided us through. New hardware roll outs to software upgrades along with advice and assistance on progressing a major IT platform change for our core business function.

Whats your general thoughts on Katana IT staff?

Katana IT have assisted in times of “dire need” from an IT perspective. These instances could be as simple as not being able to log on remotely when out of the office, internet drop outs, PC/software issues, to hardware problems….things that will stop a business functioning if assistance is not as quick as the “000 Emergency Services” type of response time. In all seriousness, if Katana IT didn’t respond as they do now and help solve the day to day issues – that we don’t know how/can’t find the solution to – simply and quickly, we would be in a pickle – without question. They are responsive, agile and capable.

Liverpool Neighbourhood Connections
Liverpool Neighbourhood Connections
March 28, 2025

Katana has always been very good with connecting us up

What has been your experience with Katana managing your IT?

We are very happy with the service that is provided.

What is a project or area Katana has been able to improve your IT processes or infrastructure?

It has been necessary for us to have lots of networks connected and Katana has always been very good with connecting us up.

What are your general thoughts on Katana IT staff?

It is great to know we have backup when we need it, just a phone call away.

VJ Accounting & Taxation Services
VJ Accounting & Taxation Services
March 28, 2025

Katana IT have done a fantastic job

What has been your experience with Katana managing your IT?

We have had a fantastic experience working with Katana IT. They really have taken the stress and the time away from any arising IT issue’s we have had.

What’s a project or area Katana has been able to improve your IT processes or infrastructure?

Katana IT resolved our issue of diminishing space on our computers by establishing a cloud network. This allowed us to work remotely, store our data safely and of course gave us ample storage space.

Whats your general thoughts on Katana IT staff?

Katana IT have done a fantastic job managing the IT aspects of our business. They are always contactable, easy to approach and their expertise is second to none.

Lindsay Civil
Lindsay Civil
March 28, 2025

Katana IT give us great support and a quick response time

What has been your experience with Katana managing your IT?

In our business we don’t have time to have computers down or playing up, Katana IT give us great support and a quick response time.

What’s a project or area Katana has been able to improve your IT processes or infrastructure?

Assisted us in establishing tablets throughout our management and field teams to streamline our business processes. Helped migrate our data to the cloud so our team have always available access.

Whats your general thoughts on Katana IT staff?

Katana are a great team who keep us up to date with changing and emerging technologies, security and practical solutions while also being on hand for hardware repairs and replacements with a fast turn around time.

We can’t afford any downtime on our network and Katana have the resources to respond effectively to keep us working.

Telstra Business Centre
Telstra Business Centre
March 28, 2025

Katana has been able to continuously improve our network

What has been your experience with Katana managing your IT?

Over a 5 year period our business grew from one site located in Campbelltown, to eight sites that stretched from Kiama and Wollongong, through to Rockdale and into Sydney. Wade had full management of it and was a trusted advisor on what was required for both upkeep and improvements.

What’s a project or area Katana has been able to improve your IT processes or infrastructure?

As can be appreciated we run an extremely complex environment both geographically and also the architecture of the network. Katana has been able to continuously improve our network, and at all times ensure that we are operational. We have just on 100 users whom are working off any number of devices and stations running diverse programmes from POS to Predictive Diallers.

Whats your general thoughts on Katana IT staff?

I can strongly recommend Wade’s performance based on his professionalism, knowledge and willingness to solve. However the most important element is his commitment to customer service.

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Katana IT is available to discuss and review your IT requirements. Onsite audits are available in Greater Sydney, Illawarra and the Southern Highlands NSW.

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