Suite 1211 The Hub, 31 Lasso Rd, Gregory Hills NSW 2557

Small Business IT Support You Can Trust

Did you find yourself with inefficient, slow and failing IT? Katana IT will make sure all the networks and systems that we install continue to meet the requirements of our clients in the long run. Don’t let your technical problems turn into a nightmare. Contact our ultra-responsive support team and get our IT technicians on the premises as soon as possible. Whether you’re facing a security issue, data loss or some other type of IT predicament, you’ll need prompt IT support to deal with the problem. Having an IT system you can rely on, means that you will always have a business IT support you can turn to whenever a problem arises. From long-term solutions to one-time support– all you need to do is call our helpdesk, and you’ll be speaking to a technician in a matter of minutes.

Bespoke IT Support Sydney

We are well aware that every business requires unique IT services because you will never find two identical businesses. That’s why at Katana IT “one size fits all” approach is out of the question. Our team of experts will always do their best to deliver only the highest quality business IT support Sydney has ever seen. If you choose us as your IT support provider, you can count on us to offer dedicated help and allow you to invest your money smart and never regret hiring us. Our regular monitoring, system updates and security training ensure your business remains compliant now and for the future. 

Why Hire Katana IT As Your Business IT Support?

Our service desk and support group will be on hand to provide guaranteed response times and unlimited remote IT support anywhere in Sydney. Our team will work with you to help you decide on the upgrades and extra services that your business could benefit from. We’ll work with you to optimise your tech, so your team is always at its most productive – whether on-site, at home or on the go.

What Does Our IT Support Include?

  • 24/7 support
  • Quick response time
  • Disaster recovery planning 
  • Emergency IT support on-site
  • Holiday-covered IT support
  • Proactive site visits
  • Support for remote workers
  • Offsite backups
  • Annual IT security checks
  • Hardware break fix
  • And more

Our Partners

Our services are enhanced by a number of strategic partners whose cooperative, professional interactions with us, enable our company to bring an exceptional degree of expertise to any task.

Solve Your IT Problems & Get Back to Business

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Affordable IT support

We offer enterprise-level support at competitive prices.


Experienced team of experts

Highly experienced IT support company for small businesses.

24/7 IT Support Available

We guarantee 24/7 IT support for any problem you may face.

Managed IT

Unlimited Access to IT support

You will gain unlimited access to a whole team of highly qualified technicians to support your IT operations.

Personalised Plans with Fast & Flexible Support

Outsourced IT

Watchful eyeOutsourced IT

Combining infrastructure, support and strategy to deliver a truly complete IT management service.

Katana IT is successful through proactive technology management, network administration, technology consulting and reactive support services.

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Managed IT Services

Managed IT Services

Our comprehensive Service Level Agreement (SLA) covers the essential IT services required to run a robust, secure and productive business IT system.

From small business IT systems to vCIO and centralised management, Katana IT is the experienced IT partner you can rely on.

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IT Support On Demand

IT Support On Demand

Katana IT offers IT support on-demand, even outside of business hours. Our Gold customers have a direct line to our team members to ensure a prioritised prompt response.

Even if you are not a current customer, we offer a Block Hour support service to guarantee your business is looked after when you need it most.

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Business Websites

Business Websites

Katana IT offers a complete website service, specialising in WordPress design, development and hosting. WordPress is an open-source, highly customisable solution suitable for small to enterprise-level sites.

Additionally, we do website repairs, updates and upgrades with a free upfront assessment and estimate.

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Cloud Services

Cloud Services

Transition to the cloud and get the most from your IT systems. Katana It will set up and support your cloud computing systems, customising a solution from a range of tried and trusted cloud services.

Consider an IT system audit to identify which cloud services are available for your business requirements.

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Microsoft 365

ReportMicrosoft 365

Subscribe to the latest Microsoft Office products, including their full range of collaboration, email, data sharing and video conferencing, straight from the cloud for a fixed per-user price.

Katana IT began in 1996 and has decades of experience supporting MS Windows, MS Office network environments and cloud apps.

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Backup & Security

Backup & Security

What value can you place on the security of your IT systems and data? When the backbone of your business relies on the integrity of its IT systems, the Katana IT Total Network Security package is your defence against cyber-attack, hardware failure and natural disasters.

Our backup and security systems follow industry best practices to ensure your business.

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Hosting, DNS & Domain

ServersHosting, DNS & Domain

Your domain is central to your online identity and serves as the online address for your web services.

Register your domain with Katana IT to set up an affordable, hassle-free domain name system and website hosting for your business.

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Belco Aluminium

It has been great working with Katana who are very reliable, responsive and same day fix. We look forward to continuing a long and healthy relationship for many years to come.

T&DC Supply Chain Solutions

Katana IT have been involved with managing the IT requirements for T&DC for a number of years now and we have found them to be responsive and knowledgeable in their field.

Liverpool Neighbourhood Connections

It has been necessary for us to have lots of networks connected and Katana has always been very good with connecting us up.

Dundalk Pipelaying

We have gone from having issues to having issues dealt with before they happen. Computer problems pretty much do not happen anymore.

VJ Accounting & Taxation Services

We have had a fantastic experience working with Katana IT. They really have taken the stress and the time away from any arising IT issue’s we have had.

Lindsay Civil

In business we don’t have time to have computers down or playing up, Katana IT give us good support and a quick response. I am an old tradesman and my IT skills are limited. I need someone I can rely on for quick response and the right advice.

Telstra Business Centre

Over a 5 year period our business grew from one site located in Campbelltown, to eight sites that stretched from Kiama and Wollongong, through to Rockdale and into Sydney. Wade had full management of it and was a trusted advisor on what was required for both upkeep and improvements.

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Would you like to speak to an IT expert?

Katana IT is available to discuss and review your IT requirements. Onsite audits are available in Greater Sydney, Illawarra and the Southern Highlands NSW.

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