Smeaton Grange IT Service Provider | IT Companies in Sydney

Local IT Services Fixed Rates & No Hassles

Specialised Small to Medium Business IT

We have directed our focus on developing the skills to work with small to medium businesses of around 5 to 100 staff. Our product and service range is optimised to suit SME clients, with attention to cost-effective and efficient small business IT solutions. Our managed IT department caters to fully outsourced IT and individual IT services depending on your requirements.

Delivering Cutting Edge IT Services for Over 20 Years

Our long-standing partner relationships with the world’s leading IT product suppliers means you get access to the best value and purpose fit IT solution for your business. From hardware to software, advice and answers, we have the reach to ensure your exact business solutions are met.

Servicing Macarthur, Illawarra, Southern Highlands & Greater Sydney

Our corporate office in Smeaton Grange is centrally located close to the regions of Macarthur, Illawarra, Southern Highlands and Greater Sydney. Which means we can respond quickly and efficiently to local businesses needing IT support; remotely or onsite. You won’t have to look for other IT support companies Sydney wide. Katana IT will be here when you need us. We also support businesses throughout NSW; so you will know your entire workforce will be taken care of by one team from one of the best IT companies in Sydney.

Katana IT Service Level Guarantee

Upfront Consultation & Customised IT Solutions

There is no one size fits all IT solution to suit every business. By learning the nuances of your business Katana IT service provider can customise an IT solution that creates convenience, reliability and value.

Fast, Effective IT Support

Katana IT has a streamlined IT support system, with professional helpdesk staff available for your call. For even faster IT support, ask about our VIP priority servicing.

Award-Winning Customer Service

People who look for the best IT companies in Sydney will always choose Katana IT One of the main reasons people choose Katana IT is for the positive customer service experience. In 2020 Katana IT was a Finalist in the Macarthur Business Awards.

Client Testimonials

Belco Aluminium

It has been great working with Katana who are very reliable, responsive and same day fix. We look forward to continuing a long and healthy relationship for many years to come.

T&DC Supply Chain Solutions

Katana IT have been involved with managing the IT requirements for T&DC for a number of years now and we have found them to be responsive and knowledgeable in their field.

Liverpool Neighbourhood Connections

It has been necessary for us to have lots of networks connected and Katana has always been very good with connecting us up.

Dundalk Pipelaying

We have gone from having issues to having issues dealt with before they happen. Computer problems pretty much do not happen anymore.

Personalised Plans with Fast & Flexible Support

Outsourced IT

Combining infrastructure, support and strategy to deliver a truly complete IT management service.

Katana IT is successful through proactive technology management, network administration, technology consulting and reactive support services.

Managed IT Services

Our comprehensive Service Level Agreement (SLA) covers the essential IT services required to run a robust, secure and productive business IT system.

From small business IT systems to vCIO and centralised management, Katana IT is the experienced IT partner you can rely on.

IT Support On Demand

Katana IT offers IT support on-demand, even outside of business hours. Our Gold customers have a direct line to our team members to ensure a prioritised prompt response.

Even if you are not a current customer, we offer a Block Hour support service to guarantee your business is looked after when you need it most.

Business Websites

Katana IT offers a complete website service, specialising in WordPress design, development and hosting. WordPress is an open-source, highly customisable solution suitable for small to enterprise-level sites.

Additionally, we do website repairs, updates and upgrades with a free upfront assessment and estimate.

Cloud Services

Transition to the cloud and get the most from your IT systems. Katana It will set up and support your cloud computing systems, customising a solution from a range of tried and trusted cloud services.

Consider an IT system audit to identify which cloud services are available for your business requirements.

Microsoft 365

Subscribe to the latest Microsoft Office products, including their full range of collaboration, email, data sharing and video conferencing, straight from the cloud for a fixed per-user price.

Katana IT began in 1996 and has decades of experience supporting MS Windows, MS Office network environments and cloud apps.

Backup & Security

What value can you place on the security of your IT systems and data? When the backbone of your business relies on the integrity of its IT systems, the Katana IT Total Network Security package is your defence against cyber-attack, hardware failure and natural disasters.

Our backup and security systems follow industry best practices to ensure your business.