Personalised Plans with Fast & Flexible Support
Outsourced IT
Outsourced IT
Combining infrastructure, support and strategy to deliver a truly complete IT management service.
Katana IT is successful through proactive technology management, network administration, technology consulting and reactive support services.
Managed IT Services
Managed IT Services
Our comprehensive Service Level Agreement (SLA) covers the essential IT services required to run a robust, secure and productive business IT system.
From small business IT systems to vCIO and centralised management, Katana IT is the experienced IT partner you can rely on.
IT Support On Demand
IT Support On Demand
Katana IT offers IT support on-demand, even outside of business hours. Our Gold customers have a direct line to our team members to ensure a prioritised prompt response.
Even if you are not a current customer, we offer a Block Hour support service to guarantee your business is looked after when you need it most.
Business Websites
Business Websites
Katana IT offers a complete website service, specialising in WordPress design, development and hosting. WordPress is an open-source, highly customisable solution suitable for small to enterprise-level sites.
Additionally, we do website repairs, updates and upgrades with a free upfront assessment and estimate.
Cloud Services
Cloud Services
Transition to the cloud and get the most from your IT systems. Katana It will set up and support your cloud computing systems, customising a solution from a range of tried and trusted cloud services.
Consider an IT system audit to identify which cloud services are available for your business requirements.
Microsoft 365
Microsoft 365
Subscribe to the latest Microsoft Office products, including their full range of collaboration, email, data sharing and video conferencing, straight from the cloud for a fixed per-user price.
Katana IT began in 1996 and has decades of experience supporting MS Windows, MS Office network environments and cloud apps.
Backup & Security
Backup & Security
What value can you place on the security of your IT systems and data? When the backbone of your business relies on the integrity of its IT systems, the Katana IT Total Network Security package is your defence against cyber-attack, hardware failure and natural disasters.
Our backup and security systems follow industry best practices to ensure your business.
Hosting, DNS & Domain
Hosting, DNS & Domain
Your domain is central to your online identity and serves as the online address for your web services.
Register your domain with Katana IT to set up an affordable, hassle-free domain name system and website hosting for your business.
Solve Your IT Problems & Get Back to Business
Get Started with a No-Obligation ConsultationOur Partners
Our services are enhanced by a number of strategic partners whose cooperative, professional interactions with us, enable our company to bring an exceptional degree of expertise to any task.
Customer Testimonials
Solar Bright
May 17, 2023
Highly recommend Katana for your IT needs.
These guys are brilliant at what they do. Wade, Luke, Mick and the team will do the impossible immediately.
However, small miracles might take a little longer. Can’t fault them.
Highly recommend Katana for your IT needs.
Joe.
R W Palmer Electrical
May 15, 2024
High level of Support allowing us to focus on our core business
Wade and the team at Katana IT have been managing our business IT services for many years and continue to provide high level of support and commitment to our requirements, whilst always ensuring our technology platform is up to date, maintaining improvement for system to run smoothly allowing us to focus on our core business service and delivery. Thank you team!
Shane M.
Director
Concept Care
May 30, 2024
Wade and his team have significantly exceeded our expectations
We’ve been partnering with Katana IT for our managed IT services over the past year, and I can confidently say that Wade and his team have significantly exceeded our expectations. From the outset, the level of communication has been outstanding. They are not just responsive; they are pre-emptively engaging, ensuring that potential IT issues are addressed before they become problems.
The team at Katana IT is genuinely committed to our success. Their availability and responsiveness whenever we’ve encountered IT challenges have been a game-changer for our operations. The speed at which they address and resolve issues is impressive, minimising any potential disruption to our business.
What really sets Katana IT apart is their proactive approach. They regularly provide us with updates and insights into our IT infrastructure, suggesting improvements and implementing strategies to enhance our systems’ efficiency and security. This forward-thinking approach has given us peace of mind, knowing that our IT operations are in capable hands, and allows us to focus more on our core business activities.
Santana B.
Director
Corless Logistics
March 28, 2025
They are responsive, agile and capable
What has been your experience with Katana managing your IT?
Katana IT have been involved with managing the IT requirements for Corless Logistics for a number of years now and we have found them to be responsive and knowledgeable in their field. They have become part of our business through their open communication and friendliness with our staff. They are not a supplier that holds you at arms length. To us it is a personal connection they display that makes the difference.
What’s a project or area Katana has been able to improve your IT processes or infrastructure?
During the time that Katana IT have managed the IT requirements for Corless Logistics, we have had many project related activities that Katana IT have guided us through. New hardware roll outs to software upgrades along with advice and assistance on progressing a major IT platform change for our core business function.
Whats your general thoughts on Katana IT staff?
Katana IT have assisted in times of “dire need” from an IT perspective. These instances could be as simple as not being able to log on remotely when out of the office, internet drop outs, PC/software issues, to hardware problems….things that will stop a business functioning if assistance is not as quick as the “000 Emergency Services” type of response time. In all seriousness, if Katana IT didn’t respond as they do now and help solve the day to day issues – that we don’t know how/can’t find the solution to – simply and quickly, we would be in a pickle – without question. They are responsive, agile and capable.
Liverpool Neighbourhood Connections
March 28, 2025
Katana has always been very good with connecting us up
What has been your experience with Katana managing your IT?
We are very happy with the service that is provided.
What is a project or area Katana has been able to improve your IT processes or infrastructure?
It has been necessary for us to have lots of networks connected and Katana has always been very good with connecting us up.
What are your general thoughts on Katana IT staff?
It is great to know we have backup when we need it, just a phone call away.
VJ Accounting & Taxation Services
March 28, 2025
Katana IT have done a fantastic job
What has been your experience with Katana managing your IT?
We have had a fantastic experience working with Katana IT. They really have taken the stress and the time away from any arising IT issue’s we have had.
What’s a project or area Katana has been able to improve your IT processes or infrastructure?
Katana IT resolved our issue of diminishing space on our computers by establishing a cloud network. This allowed us to work remotely, store our data safely and of course gave us ample storage space.
Whats your general thoughts on Katana IT staff?
Katana IT have done a fantastic job managing the IT aspects of our business. They are always contactable, easy to approach and their expertise is second to none.
Lindsay Civil
March 28, 2025
Katana IT give us great support and a quick response time
What has been your experience with Katana managing your IT?
In our business we don’t have time to have computers down or playing up, Katana IT give us great support and a quick response time.
What’s a project or area Katana has been able to improve your IT processes or infrastructure?
Assisted us in establishing tablets throughout our management and field teams to streamline our business processes. Helped migrate our data to the cloud so our team have always available access.
Whats your general thoughts on Katana IT staff?
Katana are a great team who keep us up to date with changing and emerging technologies, security and practical solutions while also being on hand for hardware repairs and replacements with a fast turn around time.
We can’t afford any downtime on our network and Katana have the resources to respond effectively to keep us working.
Telstra Business Centre
March 28, 2025
Katana has been able to continuously improve our network
What has been your experience with Katana managing your IT?
Over a 5 year period our business grew from one site located in Campbelltown, to eight sites that stretched from Kiama and Wollongong, through to Rockdale and into Sydney. Wade had full management of it and was a trusted advisor on what was required for both upkeep and improvements.
What’s a project or area Katana has been able to improve your IT processes or infrastructure?
As can be appreciated we run an extremely complex environment both geographically and also the architecture of the network. Katana has been able to continuously improve our network, and at all times ensure that we are operational. We have just on 100 users whom are working off any number of devices and stations running diverse programmes from POS to Predictive Diallers.
Whats your general thoughts on Katana IT staff?
I can strongly recommend Wade’s performance based on his professionalism, knowledge and willingness to solve. However the most important element is his commitment to customer service.
Macarthur Vet Group
August 8, 2025
The team is reliable, trusted and knowledgeable.
We have worked closely with Katana for all our IT needs for many years. The team is reliable, trusted and knowledgeable.
We have many systems and hardware across multiple locations – nothing is ever too much trouble for the team.
Katana continues to be a valued partner as we update and invest in technologies that will support our business today and into the future.
Dale M.
Director
