We work with our clients right across Sydney, Wollongong and the Southern Highlands. We offer complete peace of mind with our Service Level Agreement (SLA) options. We’ll work with you to understand your business requirements and customise a solution that fits your needs.

IT can be complex but with Katana IT’s managed services, you get all the benefits of optimised IT infrastructure, without having to hire additional internal staff or stretch existing resources. Think of us as your own IT support department, tailored
to your specific business needs. Our business focus is to work with our clients and to ensure the delivery of world-class services, that improve business performance. We prefer the personal approach as it means you can stay focused on your business, while we are proactively focused on your IT.

SLA Managed Partners, premium service.

Become a Katana SLA Managed Client and get the very best of all our managed services:

• Talk to the same team, every time you call
• We’ll monitor your systems remotely, 24 hours a day, 7 days a week
• Have confidence your data is secure with our offsite backup and security services
• We’ll take preventative action to keep your systems functioning efficiently
• Problems are found and fixed remotely, before you even know they exist
• We’ll help you plan for business growth, new developments in technology and asset depreciation
• We’ll give you a monthly summary of your technology, issues we have resolved and advice for your future planning

All for one monthly fixed price.