Block Hour IT Management

We work with our clients right across Sydney, Wollongong and the Southern Highlands. For businesses that don’t need the proactive SLA service, we can also provide an on-call service to our smaller clients.

Not ready for fully managed services but want to know support is available, when you need it? No problem with our pay-as-you-go services. You pay for only what you use – and if you want to ensure we can attend to your issue urgently, we have options for you to pre-pay hours so you can be
assured of prompt end user support.

Priority on-call service.

Become a Katana Bronze client partner and get the very best of our on call services:

• Talk to the same person, every time you call
• We can connect to your systems remotely saving you time and money
• Have confidence your data is secure with our offsite backup and security services
• We’ll action your requests as a priority to keep your systems functioning efficiently
• We’ll help you plan for business growth, new developments in technology and asset depreciation

All for reduced hourly fixed prices.