Unit 4, 18 Bluett Drive,
Smeaton Grange, 2567


Is This The Switching Season For Your IT Support?

How satisfied are you with your IT support team? How well did they look after you last year?

With the pandemic forcing massive urgent technology changes for millions of businesses, the quality of their IT support contributed to whether businesses thrived, survived, or struggled last year.

The start of a new year is an opportunity to plan and change. With the hope that 2021 won’t be as destabilizing as 2020 was.

A key element of your success will be making sure that you’re working with the right people to support your growth.

If your business needs better IT support from someone you can partner with, now’s the time to switch.

Be clear on why you’re switching

Before looking for a new IT partner to work with, you must first be clear why you’re looking to move away.

Is your current IT company difficult to get hold of? Do they take too long to fix problems? Are they not proactive enough to stop problems happening in the first place?

Make a list of issues you’ve faced. And speak openly with your prospective new IT partner about what went wrong.

Clarity on the problems you faced with the last company will help make sure you pick the right partner for the future.

Switching IT partners is a lot easier than you think

The first thing to check is your contract. How long are you tied in, and how simple is it to bring it to a close?

Much of the risk and complexity around making the change can be reduced by having openconversations with both your old and new IT  support partner.

You’ll want them to work together to do an effective handover. And allow your new partner to clear up any outstanding problems or complicated  situations that are holding back your business.

Switching IT partner may be the best decision you make for your business this year.

We’d love to talk to you if you’re thinking of switching or need some advice.

Let’s set up a no obligation call and you can tell us all about your business needs.

Recent Articles

Why Is Ransomware So Unnerving To I.T. Professionals

Ransomware may be the most terrifying cybersecurity threat computers face. There are few things as scary for I.T. professionals as the prospect of their systems locking up with hackers demanding money to return things back to normal. How does ransomware spread? There are several ways that ransomware
Read more

Is Your Staff’s Time Being Stolen?

At some point in the last six months, maybe you have been on a Zoom call or chatting away in Microsoft Teams. And you have wondered what would have happened if Covid had come along in the 1980s or even 1990s.     Let’s be honest… the world would have totally shut down. Busine
Read more

IT Compliance vs IT Security: What’s the Difference?

How do we create comprehensive security programs while meeting compliance obligations? What’s the difference between IT Security and IT Compliance ? IT Security Information Security (IS) is the practice of exercising due diligence to protect the confidentiality, integrity, and availability of crit
Read more

5 Reasons You Should Have Your Technology Operations Audited

Audits can often make the most seasoned professional hide in the corner. At Katana IT, we prefer to look at audits in a much more positive light. We see audits as an opportunity to continuously improve your technology and ensure it is aligned with your current business operations.
Read more
All Articles

Send Us a Message

    Send a Support Ticket

    Need IT support right now?

    Fill out this form to solve your IT problems, pronto!
    If you are a new customer, we will contact you before starting any work.

      Enter your full name

      Enter your mobile or office phone number

      Enter a valid email


      Are you an existing customer?

      Enter your company or organisation name

      Tell us the IT problem are you currently experiencing so we can assist

      Schedule an Appointment

      Looking for IT Support? Look no further!

      Katana IT is available to discuss and review your IT requirements.
      Onsite audits available in Greater Sydney, Illawarra and the Southern Highlands NSW.

        Enter your full name

        Enter your mobile or office phone number

        Enter a valid email

        Enter your company or organisation name

        Tell us your location and the industry you're in.